Custom AI Assistants for Local Businesses
Create an AI assistant trained around your business knowledge, processes, FAQs and internal support needs.
What this service can automate
- Business knowledge base support
- Customer support question handling
- Internal team assistance and SOP guidance
- Document-based answers and process support
Your business should not lose enquiries because manual admin gets in the way.
A custom AI assistant that helps your team or customers access business knowledge, answer questions and follow your internal process more consistently.
A practical system focused on leads, speed and clarity.
We map the customer journey, simplify the steps and create an automation that moves people from first enquiry to the next action with less friction.
What your business gains
Designed to help your team respond faster, reduce manual work and convert more enquiries into real opportunities.
Key benefits
- Faster access to business information
- More consistent answers for staff or customers
- Less repeated training and explanation
- Better support for common questions
- A practical knowledge base your team can use
- Improved productivity without complex software
What is included
- Knowledge base planning
- Business information structure
- Assistant behaviour and response setup
- Testing with real question examples
- Guidance for safe and practical use
- Optional monthly knowledge updates
See how this could work for your business
Choose a business type below to see a practical example. These are example use cases, not guaranteed results.
From enquiry to action automatically
A simple view of how the automation moves a customer towards the next step.
Built for real local business problems
Each card explains where this service can help. The aim is not complexity; the aim is fewer missed leads and less repeated admin.
Service businesses
Answers common service, pricing and process questions consistently.
Discuss this use case →Teams with procedures
Helps staff find SOPs, checklists and internal guidance faster.
Discuss this use case →Final pricing depends on workflow complexity, tools, access and integrations required. Third-party app subscriptions, hosting, SMS, phone, CRM, AI usage or external software fees are not included.
Request a Free Audit →Quick time and cost estimator
This calculator shows the monthly cost of doing one repeated task manually, then estimates the time and money that could be reduced if automation handles part of that task.
You choose real business inputs: how often the task happens, how long it usually takes and the hourly cost of the person doing it. The estimate then shows the current manual cost and the potential value automation could help reduce.
Why this service starts at NZ$990
The setup fee covers the work required to make the automation useful for your real business process, not just a generic template.
What the setup fee includes
We review your workflow, plan the automation, build the system, connect the required tools, test it and hand it over so your team knows how it works.
Why monthly care may be needed
Automations depend on tools, platforms and business rules. A care plan keeps the system monitored, updated and improved as your business changes.
Questions before getting started
Simple answers for business owners considering automation for the first time.
Can it use my business documents?
Yes. It can be structured around approved business information, FAQs and process documents.
Can customers use it?
Yes, or it can be built as an internal assistant for your team only.
Will it always be correct?
No AI system should be treated as perfect. We design it to be useful, guided and easy to review.
Can I update the knowledge base?
Yes. Updates can be done as part of a care plan or scheduled improvements.
Is this different from a chatbot?
Yes. A chatbot is usually customer-facing and task-specific; an AI assistant can support broader knowledge and processes.
Built with digital growth in mind.
eDigital360 collaborates with DigitalSEO.coop to support projects that also need SEO, web strategy, content, tracking, digital marketing or broader online growth expertise.
Ready to see what you can automate?
Book a free automation audit and we’ll review where your business is losing time, leads or bookings.